Clicking Appraisals via Manager Self-Service Errors Out With An error has occured while contacting the Knowledge Integration Servlet

SOLUTION

1.   Manager Self-Service
2.   Appraisals
3.   Personalize Page
4.   Select Complete View
5.   Click Expand All
6.   Content Container: Info Online
7.   Personalize icon
8.   Rendered False
9.   Apply
10. Return to Application
11. Clear the cache
     Functional Administrator - Core Services - Caching Framework - Global Configuration - Clear All Cache
12. Retest
13. Migrate to other environments

Please note that the same issue occurs with the navigation path below:

1. Manager Self-Service
2. Performance Management
3. Click on 'Go to Task' for Appraisal task

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